EMRs (Electronic Medical Records) are essential to any Optometry practice. What features they offer & how they can affect business is often hard to evaluate. We have taken an extensive look at the most commonly used EMRs in our industry to help you make the best choice for your practice.
When you chose your EMR, it is often for the long haul. Think about your business and future technology needs - as what your EMR offers will have a great effect on your practice.
GREAT QUESTIONS TO ASK WHEN EVALUATING AN EMR:
1) Do you have live patient scheduling? If so, does that require a patient portal login?
2) Do you have an external integrations with other technologies? If so, which ones?
3) Does your software run on server or cloud?
4) Does your software integrate with any devices? If so which ones?
5) Does your EMR have other features like messaging or emailing patients direct from the Practice Management system?
6) Does it integrate with contact lens distributors to order?
7) Do you have online forms?
8) Do you have e-prescribing?
9) What other features does your EMR offer?
10) Does your company have plans to offer integrations as new technologies arise?
Crystal PM
Features:
- Custom Templates
- e-Prescribing
- Live Online Scheduling
- Track Lab Orders
- Integrated Barcode Scanner
- Linkable With Frames Data
- Track Your Entire Inventory
- Auto-Completed CMS 1500/ HCFA 1500 Forms
- Customizable Invoices
- Employee commission tracking for sales
Integrations:
Device integrations: http://crystalpm.com/machine-integration/
Third Party Integrations: Dr. Contact Lens, ABB, Abyde, Apex, Autoremind, BillFlash, Affinity, DataHealth, DemandForce, EDr, Eyecarelive, Imatrix, Eyecare Prime, OOGP, Optify, Patient Communicator, Podium, SolutionReach, Trizetto, TYSYS, Waystar, Weave, WVA, Worldpay, Yanzu, Lensferry
Pricing:
In Office Version- The In Office Version includes 1 database and unlimited workstations for 1 location. Software can be installed on any Windows based computer. Purchase includes: Patient Demographics, Scheduling, Link to TAB, Billing, Certified Medical Records, Reports, Online Patient/Health Form with Kiosk Option, Integration of E-Prescribing with All Scripts and more. No additional fees for modules, stations, or doctors.
*Purchase includes one year of toll free phone support and all the updates and releases that are available during the year following the date of purchase. 1 year of support and updates included. For a limited time only $7,995.00* (last price update Jan/2022).
Cloud Version - The Cloud Version monthly rate is based on the number of computer stations in your office. Purchase includes: Patient Demographics, Scheduling, Billing, Certified Medical Records, Reports, Online Patient/Health Form with Kiosk Option, Integration of E-Prescribing with All Scripts, Daily Backups and more. Cloud pricing consists of setup fee and monthly fee.
RevolutionEHR
Features:
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SmartFlow for Sight™ directly connects practice with vision correcting product suppliers
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RevAspire is a RevolutionEHR-enabled solution that supports, equips and assists RevolutionEHR doctors through the entire process of CMS quality reporting ( $104/month per doctor)
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RevConnect is patient engagement software within RevolutionEHR that simplifies the delivery and tracking of messages to your patients via text and email ($158/mo first doctor, 2nd 132/mo, 3rd $105/mo, 4th $79/mo)
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RevDirect is a HIPAA-compliant messaging service embedded within RevolutionEHR. Pricing is 5% of your RevolutionEHR Monthly Access Fee.
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Patient Registration $99/mo
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Online Scheduling $50/mo (requires portal login)
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Patient Surveys $50/mo
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RevPayments is a RevolutionEHR enabled solution that simplifies the credit card payment workflow by bringing the entire process within the software.
Integrations:
Third Party Integrations: Dr. Contact Lens, ABB, Autoremind, Demandforce, Edge pro, Eye appoint, Eyedoc, Frames data, IntakeQ, Practicepal, Purple go, Revcycle, Solutionreach, Visionweb, twelve84, Weave, 4patient care, e-Prescribing
Pricing:
Cloud based only
Fee varies for onboarding
$420/mo/1st doctor
$300/mo/2nd doctor
$180/mo/3rd doctor
$120//mo/4th doctor
Officemate / Eyefinity
Features:
- Live scheduling
- Electronic Patient Notifications (automated recalls, reminders, eyewear ready notifications via text/phone) $99 first location / $49 each additional location
- e-Prescribing
- Patient Portal
- Secure messaging
- Patient Kiosk
- Online forms
- e-Fax
- Direct Integration for VSP benefits
Integrations:
Device Integrations: http://www.eyefinity.com/electronic-health-records/eyefinity-ehr/eehr-examwriter-equipment-integration.html
Third Party Integrations: Dr. Contact Lens (officemate only), ABB, Weave, 4PatientCare, Demandforce, SolutionReach, Trizetto, and EyeCarePrime.
Eyefinity is a cloud based system, while officemate runs on a server you host.
Pricing:
$1,000 onboarding fee per doctor
$350/mo/1st doctor
$250/mo/2nd doctor
$150/mo/3rd doctor/part-time doctors
$75/mo/fill-in doctor
Compulink
Features:
- Telehealth integrated
- Revenue Cycle Management
- Patient Surveys
- Patient Portal
- Online Forms
Integrations:
Device Integrations: https://www.compulinkadvantage.com/about-compulink/partners/
Third Party Integrations: 4Patientcare, ABB, Affinity, Doctible, Edgepro, Eyecareprime, Solutionreach, clx, WVA, Weave, Myeyestore
Uprise
Features:
- Live patient booking system with pro
- Customizable templates
- Cloud-based
- Integrated lab ordering for electronic ordering and status tracking
- Intuitive clinical decision making
- e-Prescribing
- Automated frames catalog for efficient inventory management
- Patient Portal
- Automated patient communications for recalls, reminders and online scheduling
- VisionWeb's Revenue Cycle Management Services are optometry-focused billing services, working to resolve billing errors, rejections and denials to expedite and maximize cash flow and claim reimbursements for medical and/or vision claims.
- Connection to Frames Data
Integrations:
Device Integrations: https://www.startyouruprise.com/equipment
Third Party Integrations: Revcycle, Clx, Solutionreach, Weave, 4patientcare
Pricing:
Pro includes: EHR+ PM, ePrecribing, secure messaging, training, lab orders, edge pro, patient education, recall/reminds, frame catalog, rev cycle management, Claim codes verification.
$4,000 onboarding fee
$399/mo/1st doctor
$99/mo/Part time doctors
$299/mo/additional doctors
$199/mo per doctor for Revcycle + 8% of medical claims 5 % vision claim
Uprise Essential includes: EHR+ PM, ePrecribing, secure messaging, training, lab orders
$299/mo/1st doctor
$99/mo/Part time doctors
$199/mo/additional doctors
$99/mo per doctor for Revcycle + 8% of medical claims 5 % vision claim
Maximeyes
Features:
- Live patient scheduling
- Server or Cloud based
- Email patients from PM
- Online patient intake forms
Integrations:
Third Party Integrations: SolutionReach, Weave, 4PatientCare, Demand Force, clx, Visionweb, ePrescribing via DrFirst, ABB, WVA, OOGP
Equipment: https://customer.first-insight.com/downloads/forms/MaximEyes.com-Equipment-Integrations.pdf
Pricing:
$1,500 onboarding fee
$700/mo for 2 ODs
Additional fees for more doctors
Eyecloud Pro
Features:
- Live patient booking
- Cloud based
- Electronic Insurance filling
- Patient recalls
- Customized reports
- Insurance eligibility verification module
- Sensory Learning Response program for Vision Therapy providers
- e-Prescribing
- Live surveys
- Time Cards
- Gift card management
- Referral tracking
- Customizable templates
Integrations:
Third Party Integrations: Full stream payment processor, ABB, OOGP, Apex, Trizetto, VisionWeb
Liquid EHR
Features:
- Robust Data Mining System
- Marketing lists
- Coding Expert
- Integrated Acuity Chart
- Patient Recalls
- e-Prescribing
- Cloud or server based
- Emailing module
- Custom Reports
Integrations:
Device Integrations: Acuity chart
Third Party Integrations: Frames Data, Websystem3, Solutionreach, 4Patientcare, Trizetto, ABB, Visionweb, Archcrown
Pricing:
$0 onboarding
Server based $199/mo unlimited workstations & doctors
$250/mo/2nd doctor
$150/mo/3rd doctor/part-time doctors
$75/mo/fill-in doctor
Nextgen
Features:
- Online scheduling
- Cloud or Server Based
- Patient messaging with call, text & email
- Revenue cycle management services
- Appointment reminders through patient portal
Integrations:
Third Party Integrations: NextGen Rosetta is our proprietary HL7 interface engine, and HL7 is one of our preferred standards for interfacing with third-party systems. NextGen can support interfaces with labs, RIS/PACS, hospital systems, medical devices, and more.
My Vision Express
Features:
- Cloud Based
- Appointment Reminders
- Billing Updates
- Patient insurance eligibility pre-appointment
- Patient portal
OD Link
Features:
- Two way email/texting
- Customizable
- Cloud or Server Based
- Interfaces with most digital equipment
- Patient portal
- Appointments & forms through patient portal
Integrations:
Third Party Integrations: Solutionreach, 4Patientcare, and a 1 way integration with weave (outbound messaging only)
Pricing:
$595 onboarding fee
$450 data conversion fee
Monthly Fees
Tier 1
Annual income less than: $200,000 = Office local hosting: $125/month
Cloud hosting managed by OD Link: $155/month
Tier 2
Annual income: $200,000 - $500,000 = Office local hosting: $150/month
Cloud hosting managed by OD Link: $185/month
Tier 3
Annual income: $500,000 - $900,000 = Office local hosting: $175/month
Cloud hosting managed by OD Link: $215/month
Tier 4
Annual income: $900,000 - $1.3M = Office local hosting: $200/month
Cloud hosting managed by OD Link: $245/month
Tier 5
Annual income: $1.3M - $2M = Office local hosting: $225/month
Cloud hosting managed by OD Link: $275/month
Tier 6
Annual income greater than: $2M = Office local hosting: $250/month
Cloud hosting managed by OD Link: $305/month
EyePegasusEHR
Features:
- Cloud Based
- Workflow Customizations
- Customizable Templates
- Drawings: Posterior & Anterior segment
- Auto-Coding of ICD-10 codes
- E/M Advisor
- Electronic Claim Submission
- Email & Text for appointment reminders
- Patient history on iPad
- Education tool on ophthalmic lenses
- Promote your doctor online with search engine optimized patient reviews
- Customizable email surveys & review cultivation
Integrations:
Third Party Integrations: Trizetto, DrFirst
Pricing:
$3,000 onboarding fee (includes data transfer)
$450/mo/1st doctor
$250/mo/2nd doctor
$150/mo/3rd doctor/part-time doctors
iTrust
Features:
- Cloud based
- e-Prescribing
- Live Online Scheduling
- Email & text for appointment reminders
- Customizable email surveys & review cultivation
- Online intake/history forms
- Patient portal with access to Rxes
- Point of Sale & Order forms
- Integrated Referral Generation
- Auto-generated Insurance billing forms & Balance due reports
Integrations:
Device integrations: Most auto-refractors & auto-lensometers
Third Party Integrations: Most pharmacies for e-Prescribing, ABB, WVA, E-Dr, Optical laboratoriesPricing is
Pricing:
Subscription Based Per Location Per Doctor User:
$149/mo (paid monthly) or $99/mo (paid yearly)
In summary, you can see each EMR offers a myriad of features, some more than others. The key to picking an EMR that will last you through the lifecycle of your practice ownership is to make sure your EMR offers constant innovation, has the back of the optical industry & is open to external integrations. This will ensure you can always access technology outside of your EMR, in the event your EMR doesn't have that unique function. Be sure to stay in touch with your EMR and let them know what you need. As they hear the voice of what the practice owner needs, together we can influence how they influence our practices.
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